Our daily role? To help you make the most of your shopping time, where your only worry is to think of your well-being.
A true me-time, relaxing and practical, where everything is done to meet your expectations.

Top services

MOBILE APPLICATION

Description

A FREE MOBILE APP AT YOUR FINGERTIPS TO KEEP UP TO SPEED WITH YOUR CENTER

-  The latest news about your favorite brands.

-  Descriptions, menus and useful info on restaurants and snacks at Le Carrousel du Louvre.

- Plan and how to get here so you don’t get lost in the center or on the way there.

 

Download your LE CARROUSEL DU LOUVRE app now on AppStore or Google Play!

TAX REFUND

Opening hours

  • Monday : 10:00 AM To 8:00 PM
  • Tuesday : 10:00 AM To 8:00 PM
  • Wednesday : 10:00 AM To 8:00 PM
  • Thursday : 10:00 AM To 8:00 PM
  • Friday : 10:00 AM To 8:00 PM
  • Saturday : 10:00 AM To 8:00 PM
  • Sunday : 10:00 AM To 8:00 PM

Description

Enjoy a tax free shopping service at Le Carrousel du Louvre: add up your receipts in participating shops and benefit from a global tax refund of 12%  on your total purchases.

Only for non-EU residents, and valid for total purchases of at least €175,01 made the same day in the participating shops.

 

More information and list of the participating shop available at the reception desk.

Level 0, crossing Rivoli and France alleys.

RECEPTION

Opening hours

  • Monday : 10:00 AM To 8:00 PM
  • Tuesday : 10:00 AM To 8:00 PM
  • Wednesday : 10:00 AM To 8:00 PM
  • Thursday : 10:00 AM To 8:00 PM
  • Friday : 10:00 AM To 8:00 PM
  • Saturday : 10:00 AM To 8:00 PM
  • Sunday : 10:00 AM To 8:00 PM

Description

In the spirit of concierge service, the multilingual hosts and hostesses at Le Carrousel du Louvre reception desk listen to your needs and offer numerous services in order to make your visit as enjoyable as possible. They will also be able to inform you about all the shops localizations and the shopping center’s latest news.

-Tax refund
-Touristic information
-Taxi or hotel’s room booking
-Lost and founds
-Complaints department

 

Level 0, crossing Rivoli and France alleys.

Open 7 days a week, from 10am to 8pm.

Tel : 01 43 16 47 10


FREE AND UNLIMITED WIFI

Opening hours

  • Monday : 10:00 AM To 8:00 PM
  • Tuesday : 10:00 AM To 8:00 PM
  • Wednesday : 10:00 AM To 8:00 PM
  • Thursday : 10:00 AM To 8:00 PM
  • Friday : 10:00 AM To 8:00 PM
  • Saturday : 10:00 AM To 8:00 PM
  • Sunday : 10:00 AM To 8:00 PM

Description


Need to stay connected wherever you are? Browse the web as much as you like at Le Carrousel du Louvre, with its free, unlimited Wi-Fi.

To use it, when you are here just look in your Wi-Fi settings for the Wi-Fi network called *Gratuit_CCial.

All services

EXCHANGE AGENCY

Opening hours

  • Monday : 10:00 AM To 8:00 PM
  • Tuesday : 10:00 AM To 8:00 PM
  • Wednesday : 10:00 AM To 8:00 PM
  • Thursday : 10:00 AM To 8:00 PM
  • Friday : 10:00 AM To 8:00 PM
  • Saturday : 10:00 AM To 8:00 PM
  • Sunday : 10:00 AM To 8:00 PM

Description

Need to exchange some money? The CHANGEGROUP exchange agency, located at level 0, Inverted Pyramid square, offers its services:

 

- buy and sell foreign currency bank notes
purchase traveller's cheques
- purchase Euro cheques.

RECEPTION

Opening hours

  • Monday : 10:00 AM To 8:00 PM
  • Tuesday : 10:00 AM To 8:00 PM
  • Wednesday : 10:00 AM To 8:00 PM
  • Thursday : 10:00 AM To 8:00 PM
  • Friday : 10:00 AM To 8:00 PM
  • Saturday : 10:00 AM To 8:00 PM
  • Sunday : 10:00 AM To 8:00 PM

Description

In the spirit of concierge service, the multilingual hosts and hostesses at Le Carrousel du Louvre reception desk listen to your needs and offer numerous services in order to make your visit as enjoyable as possible. They will also be able to inform you about all the shops localizations and the shopping center’s latest news.

-Tax refund
-Touristic information
-Taxi or hotel’s room booking
-Lost and founds
-Complaints department

 

Level 0, crossing Rivoli and France alleys.

Open 7 days a week, from 10am to 8pm.

Tel : 01 43 16 47 10


PARTNER INFORMATION CENTER OF THE PARIS TOURISM OFFICE

Description

The hosts and hostesses of Le Carrousel du Louvre reception desk are all multilingual and trained to touristic information.

At the reception desk, you can also get the free Paris Tourism Office editions:

 

-The guide-map (in French or in English).
-The « Paris City Guide » (in French or in English). 


Head on down to the reception of the center. Level 0, crossing l'allée de Rivoli and l'allée de France.

PHOTOCOPIER

Opening hours

  • Monday : 10:00 AM To 8:00 PM
  • Tuesday : 10:00 AM To 8:00 PM
  • Wednesday : 10:00 AM To 8:00 PM
  • Thursday : 10:00 AM To 8:00 PM
  • Friday : 10:00 AM To 8:00 PM
  • Saturday : 10:00 AM To 8:00 PM
  • Sunday : 10:00 AM To 8:00 PM

Description

A photocopier is available in the service area at Level 0, Allée de France, in the passageway leading to the Palais Royal – Musée du Louvre metro station.
- A4 photocopies, black & white only: €0.20 each.

TAXI BOOKING

Opening hours

  • Monday : 10:00 AM To 8:00 PM
  • Tuesday : 10:00 AM To 8:00 PM
  • Wednesday : 10:00 AM To 8:00 PM
  • Thursday : 10:00 AM To 8:00 PM
  • Friday : 10:00 AM To 8:00 PM
  • Saturday : 10:00 AM To 8:00 PM
  • Sunday : 10:00 AM To 8:00 PM

Description

Le Carrousel du Louvre offer you a service of Taxi booking.

 To call a taxi, Head on down the Reception of the center. Level 0, crossing L'allée de Rivoli and l'allée de France.
It will be enough afterward to go to the 159 Street saint Honoré 75001 Paris.



Area map supplied by the hostess during your request.

TICKET OFFICE

Opening hours

  • Monday : 10:00 AM To 8:00 PM
  • Tuesday : 10:00 AM To 8:00 PM
  • Wednesday : 10:00 AM To 8:00 PM
  • Thursday : 10:00 AM To 8:00 PM
  • Friday : 10:00 AM To 8:00 PM
  • Saturday : 10:00 AM To 8:00 PM
  • Sunday : 10:00 AM To 8:00 PM

Description

Buy your ticket at La Civette du Carrousel and access the Louvre Museum without queuing. The shop also sells tickets for the others great Museum of the city as well as 2, 4 or 6 days Paris Museum Passes.

Level 0, France alley.

 

Open 6 days a week, from 8.45am to 7pm. Closed on Tuesday.

GIFT CARD

Description

Want to be sure to please? Offer freedom of choice with the 'Unexpected Gift' Gift Card!
It can be used on more than one occasion and can be loaded with any amount of money, from €15 to €150.

 

Then it is valid in all stores and restaurants at Le Carrousel du Louvre!

You can order it on Le Carrousel du Louvre mobile application or by clicking here 

 

AMAZON LOCKER

Opening hours

  • Monday : 10:00 AM To 8:00 PM
  • Tuesday : 10:00 AM To 8:00 PM
  • Wednesday : 10:00 AM To 8:00 PM
  • Thursday : 10:00 AM To 8:00 PM
  • Friday : 10:00 AM To 8:00 PM
  • Saturday : 10:00 AM To 8:00 PM
  • Sunday : 10:00 AM To 8:00 PM

Description

When a customer Amazon chooses to be delivered in AMAZON LOCKER, he receives by E-MAIL or SMS a unique code of retreat. He has then 3 working days to appear in front of his locker at the level 0, Allée de France, to scan the code of retreat on the screen, and to remove his parcel.


After 3 days, the parcel will have returned to Amazon and the customer will entirely be paid off. The customer service is available 24H/7j to help the customers Amazon.

FACEBOOK PAGE

Description

Le Carrousel du Louvre page reflects everything that's happening right now at the centre: new stores, exhibitions, events, questions, comments, opinions: we share everything on Facebook!


Join Le Carrousel du Louvre Facebook community
 :click here

ELECTRIC CHARGING POINT

Opening hours

  • Monday : 10:00 AM To 8:00 PM
  • Tuesday : 10:00 AM To 8:00 PM
  • Wednesday : 10:00 AM To 8:00 PM
  • Thursday : 10:00 AM To 8:00 PM
  • Friday : 10:00 AM To 8:00 PM
  • Saturday : 10:00 AM To 8:00 PM
  • Sunday : 10:00 AM To 8:00 PM

Description

Battery went flat while you're shopping?


Recharge your smart phone, iPod, camera or even your games console at the purpose-built charging station at the Restaurants du Monde food court, at Level I of Le  Carrousel du Louvre.

 2€ for 30 minutes at 4€ for 90 minutes.

MOBILE APPLICATION

Description

A FREE MOBILE APP AT YOUR FINGERTIPS TO KEEP UP TO SPEED WITH YOUR CENTER

-  The latest news about your favorite brands.

-  Descriptions, menus and useful info on restaurants and snacks at Le Carrousel du Louvre.

- Plan and how to get here so you don’t get lost in the center or on the way there.

 

Download your LE CARROUSEL DU LOUVRE app now on AppStore or Google Play!

FREE AND UNLIMITED WIFI

Opening hours

  • Monday : 10:00 AM To 8:00 PM
  • Tuesday : 10:00 AM To 8:00 PM
  • Wednesday : 10:00 AM To 8:00 PM
  • Thursday : 10:00 AM To 8:00 PM
  • Friday : 10:00 AM To 8:00 PM
  • Saturday : 10:00 AM To 8:00 PM
  • Sunday : 10:00 AM To 8:00 PM

Description


Need to stay connected wherever you are? Browse the web as much as you like at Le Carrousel du Louvre, with its free, unlimited Wi-Fi.

To use it, when you are here just look in your Wi-Fi settings for the Wi-Fi network called *Gratuit_CCial.

TAX REFUND

Opening hours

  • Monday : 10:00 AM To 8:00 PM
  • Tuesday : 10:00 AM To 8:00 PM
  • Wednesday : 10:00 AM To 8:00 PM
  • Thursday : 10:00 AM To 8:00 PM
  • Friday : 10:00 AM To 8:00 PM
  • Saturday : 10:00 AM To 8:00 PM
  • Sunday : 10:00 AM To 8:00 PM

Description

Enjoy a tax free shopping service at Le Carrousel du Louvre: add up your receipts in participating shops and benefit from a global tax refund of 12%  on your total purchases.

Only for non-EU residents, and valid for total purchases of at least €175,01 made the same day in the participating shops.

 

More information and list of the participating shop available at the reception desk.

Level 0, crossing Rivoli and France alleys.

PHOTO BOOTH

Opening hours

  • Monday : 10:00 AM To 8:00 PM
  • Tuesday : 10:00 AM To 8:00 PM
  • Wednesday : 10:00 AM To 8:00 PM
  • Thursday : 10:00 AM To 8:00 PM
  • Friday : 10:00 AM To 8:00 PM
  • Saturday : 10:00 AM To 8:00 PM
  • Sunday : 10:00 AM To 8:00 PM

Description

Do you need a portrait or some passport photos? A Photomaton photobooth is available in the service area at Level 0, Allée de France, in the passageway leading to the Palais Royal – Musée du Louvre metro station.
- Set of 5 passport photos for €5.
- A booth is also available where you can print photos and albums from €0.25 per 10x15cm photo.

ATM

Opening hours

  • Monday : 10:00 AM To 8:00 PM
  • Tuesday : 10:00 AM To 8:00 PM
  • Wednesday : 10:00 AM To 8:00 PM
  • Thursday : 10:00 AM To 8:00 PM
  • Friday : 10:00 AM To 8:00 PM
  • Saturday : 10:00 AM To 8:00 PM
  • Sunday : 10:00 AM To 8:00 PM

Description

Do you need to withdraw money? Two Crédit du Nord cash machines are available in the service area at Level 0, allée de France, in the passageway leading to the Palais Royal – Musée du Louvre” metro station.

DEFIBRILLATOR

Description

In the event of an emergency, a defibrillator is available at end of the France alley, level 0.

The Paris Fire Brigade is on hand to provide any help you may need.

QUALIFIED STAFF

Description

Every day, guards ensure your peace of mind
These guards are trained in preventive safety, personal assistance and customer reception.

How to identify them?
The security guards wear an easily identifiable red and black uniform and a badge in the colours of the center.
Security is provided by the Paris Fire Brigade.

VIDEO SURVEILLANCE

Description

For your safety, the cameras installed in the shopping centre are directly connected to the Security Control Center.
Any actions that may be required of our teams are thus more effective, targeted and fast

INFIRMARY

Description

Should a problem arise, the Paris Fire Brigade can provide first aid in an infirmary. To contact the Security Control Center , located on Level 0 in the passageway leading to the metro, please use the intercom.

Should a problem arise, the Paris Fire Brigade can provide first aid in an infirmary. To contact the Security Control Centre, located on Level 0 in the passageway leading to the metro, please use the intercom

CABINE STUDIO HARCOURT

Description

Since 1934, Studio Harcourt has photographed the greatest stars, from Joséphine Baker to Jean Dujardin and Laetitia Casta. The trademark of this house, now mythical, is the combination of black and white and a unique light. Launched in 2011 at the Cannes Film Festival, the Harcourt Studio Photo Booths offer everyone the opportunity to enter the legend.

Respecting the glamorous style and the technical quality of the house, they immortalize you in a few minutes.

ESCALATORS

Opening hours

  • Monday : 10:00 AM To 8:00 PM
  • Tuesday : 10:00 AM To 8:00 PM
  • Wednesday : 10:00 AM To 8:00 PM
  • Thursday : 10:00 AM To 8:00 PM
  • Friday : 10:00 AM To 8:00 PM
  • Saturday : 10:00 AM To 8:00 PM
  • Sunday : 10:00 AM To 8:00 PM

Description

Escalators are provided to all levels of Le Carrousel du Louvre:

 


- Connection between the entrance at 99, Rue de Rivoli at ground level and Allée de Rivoli Level 0.
- Connection between the Restaurants du Monde/McDonald's food court and Allée de France Level 0.

CAR PARK

Description

Parking in the centre of Paris is a challenge, which is why Le Carrousel du Louvre provides a QPARK car park with 670 parking places on two floors.

The car park can be accessed via Avenue du Général Lemonnier 75001 Paris There is also direct access at Le Carrousel du Louvre, Musée du Louvre and Jardin des Tuileries.

You can enter the car park from Monday to Sunday from 7 am to 11 pm and exit 24 hours a day, 7 days a week.

 You can also book your car park place in advance very easily, in a quick and secure way, by clicking here

ELEVATORS

Opening hours

  • Monday : 10:00 AM To 8:00 PM
  • Tuesday : 10:00 AM To 8:00 PM
  • Wednesday : 10:00 AM To 8:00 PM
  • Thursday : 10:00 AM To 8:00 PM
  • Friday : 10:00 AM To 8:00 PM
  • Saturday : 10:00 AM To 8:00 PM
  • Sunday : 10:00 AM To 8:00 PM

Description

 

There are lifts to all levels of Le Carrousel du Louvre for people with reduced mobility and families with pushchairs.


- Connection between the entrance at 99, Rue de Rivoli at ground level and Allée de France Level 0.
- Connection between the different levels of the Q-Park car park.

BUS PARKING

Description

As Le Carrousel du Louvre is visited by groups, the QPARK car park also provides 80 parking spaces for coaches and buses.

Access is via Avenue du Général Lemonnier 75001 Paris

The car park is open for entry and exit 24 hours, 7 days a week.

For further information  cliquant ici.

BABY LOUNGE

Opening hours

  • Monday : 8:30 AM To 8:00 PM
  • Tuesday : 8:30 AM To 8:00 PM
  • Wednesday : 8:30 AM To 8:00 PM
  • Thursday : 8:30 AM To 8:00 PM
  • Friday : 8:30 AM To 8:00 PM
  • Saturday : 8:30 AM To 8:00 PM
  • Sunday : 8:30 AM To 8:00 PM

Description

You need to be able to take care of your baby anywhere, in peace and quiet, so we have provided special Mother & Baby changing rooms at the toilet blocks, on Level 0, Allée de Rivoli, to the left of Nature & Découvertes.
- Price: €2

TOILETS

Opening hours

  • Monday : 8:30 AM To 8:00 PM
  • Tuesday : 8:30 AM To 8:00 PM
  • Wednesday : 8:30 AM To 8:00 PM
  • Thursday : 8:30 AM To 8:00 PM
  • Friday : 8:30 AM To 8:00 PM
  • Saturday : 8:30 AM To 8:00 PM
  • Sunday : 8:30 AM To 8:00 PM

Description

 

We know you want a hassle-free shopping experience, which is why Le Carrousel du Louvre provides clean, modern, easy-to-access Point WC toilets. Try the toilets – you will be pleasantly surprised by this original approach to luxury public toilets !

 

- Access: Level 0, Allée de Rivoli, to the left of Nature & Découvertes.

- Hours: 7 days a week, from  8:30 am  to  8:00 pm.

- Price for Tendance and PMR cubicles: €1.50.

- Price for Japanese Spa and Mother & Baby cubicles: €2.

 

Please find here the contact for any information application or customer complaint regarding the Point WC toilets: nouria.bennabi@2theloo.com

 

Other toilets are also available:

- At the Restaurants du Monde food court at Level 1.

- At Printemps du Louvre at level 0.

Price : €1.

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